Is it Time to get on Board the Facebook Train?

Facebook Places (just announced) is a direct competitor to Google Places.   Any small business that wants to take advantage of people shopping, and looking for places & services with their Smartphones should consider developing their Facebook presence.

What is Facebook Places?

Facebook Places is a mobile product that  can be accessed through Facebook’s most recent iPhone app or via on other phones by accessing touch.facebook.com.  If a Facebook Place is already created, a business can claim its Facebook Place and merge their existing Facebook Fan Page with Facebook’s Place page. Facebook Places is similar to Google Places because information about the business is created and available.  The extra spin is that Facebook allows Facebook users to “check in” themselves and any of their Facebook  friends.  Check out Facebook’s video below to get a better understanding of Facebook Places:

Why should I care?
Remember that Facebook is the #1 application used on iPhones and Droids.  When people check into a Facebook Place, they are broadcasting that business to their Facebook network and any network of a friend they may have also checked in.  Right now if  10% of FB users use Facebook Places , that’s 50 Million people!  Over 100 Million people a month using Google Maps on mobile phones to find local businesses, Facebook Places may instantly have 50% of the value of Google Places.

I am not yet recommending investing in Facebook Places for all businesses. But if you are a restaurant or a business where people meet their friends,  Facebook Places could become as useful as Google Places, Review sites (ex. Yelp or UrbanSpoon) and Twitter combined.

For some large consumer brands such as Coca-Cola and Starbucks, their Facebook Fan page is becoming more important than their own websites.  Kraft Foods’ Oreo is the No. 3 brand page on Facebook with an 8.7 million fan base growing at a clip of 71,000 a day.

At a minimum I would recommend that you search Facebook to determine if they have created a Facebook Place for you business.  If Facebook has not I would create one.  This is a small effort for any small business, that could be the next big thing in promoting your business.  As always if you need help give me a call or send me an email.

This is a big topic and Part I of a series of Posts about Facebook Places I look to develop.  If you want more information now, here is a list of useful Facebook Places Articles.

My key point is that all these applications are going to use content that is already developed by Google Local Business or similar content from Yahoo, MSN, etc….

In the article they highlight an application from Layar :

One company working to make this happen is Amsterdam-based Layar, which recently released an augmented-reality browser by the same name for Android phones. Layar lets you search for things on Google but delivers the results based on your location, which it determines from the GPS readout. So you can search for, say, a bike shop or a pet store close to where you happen to be.

As you can see above Layar is using data sets like Google Local Search for their application

Love them or hate them Yelp (Review Service) is going all out for the iPhone crowd:

For a year, Yelp, a Web site with business reviews written by customers, had an iPhone app that used the device’s GPS and wireless Internet connectivity to deliver local search results. But when the iPhone got a compass, bloggers wondered whether Yelp would go further and make its app overlay information onto a real-time view of the world. After noticing the speculation, Yelp quietly created such an app this summer, spokesman Vince Sollitto said.

The augmented-reality program, known as Monocle, was built for Yelp by an industrious intern and originally hidden in Yelp’s app. (It was activated if you shook the iPhone three times.) Monocle is a formal feature that combines the iPhone’s camera view with tiny tags indicating the names, distances and user ratings of proximate bars, restaurants and more. Poke a floating tag on the screen with your finger and up pops detailed information about the business.

All business need to get their best reputation they can out on services like Yelp ASAP.

Click here for the article in the San Diego Union-Tribune

Here in San Diego Rubios Fesh Mex is working with Yowza, A new iPhone app that is a substitue to paper coupons.

Rather than fooling with a stack of coupons at checkout, those with an iPhone (or iTouch) simply show a digital coupon and the savings is automatically deducted from the purchase price.

Retailers that have already signed with Yowza!! include Sears, McDonald’s, Finish Line, ESPN Zone, The Container Store, Islands Restaurant, Sports Authority, Rubio’s Fresh Mexican Grill, Pier 1 Imports, REI, Saks Fifth Avenue, Regency Shopping Centers, California Pizza Kitchen, American Golf Corporation, Cavallo Point Lodge, Marmalade Café, Traditional Jewelers, American Car Movers, Aveda Salon/Spa, Inner You Pilates, JRK Hotel Group, Cheeseburger Restaurants, Kiehl’s, Midway Car Rental, Santana Row Shopping Center, Seaton, Jill Roberts and many others.

Coupons for the Iphone

There is a nice article about this in the SD Tribune.

Two forces are driving mobile coupons, said Greg Hallinan, chief marketing officer with Verve Wireless in Encinitas, which works with newspapers, TV and radio stations on wireless services, including The San Diego Union-Tribune and the company’s Web site, SignonSanDiego.com.

“One, coupons are back in vogue in the midst of the recession,” Hallinan said.

And two, faster cellular networks have boosted what can be delivered to a wireless phone.

“Consumers see these phones as more like a personal information device that’s not just for making voice calls,” he said.

Use of electronic discounts and coupons more than doubled in the first half of 2009 compared with the same period last year as overall coupon use rose 23 percent, according to coupon-processing company Inmar Inc. Electronic coupons now account for more than 3 percent of all coupons used, up from roughly 2 percent in 2008.