Google Places importing wrong review ratings

Actually my url is http://www.riverwalkbnb.com and the problem is that http://www.pendletonhousebnb.com has agoogle listing and my 10 or 11 good reviews from tripadvisor.com are being associated with them… when in fact they only have 4 reviews… therefore they are benefiting from my good reviews.. please tell me what i can do.. thank you

Hi Matt – The first thing is to create a Google places listing for your B&B. I could not find one. Google is associating the only B&B it has in Pendleton to this local places.

I’m having the same problem! The star ratings just don’t add up! Somehow our ParentsConnect.com star rating of 5 is transferring over to Google as only a 1! Now our Google Places star rating has plummeted to just under 2, and as a small biz, it is hitting us very hard. Moms pay attention to reviews. And they should….I know I do! I spend a lot on Google Adwords every month and it’s driving me crazy to think that another part of this company is screwing things up for me so badly. No reviews would be better than this rating. The fact that it is completely inaccurate and does not reflect our business only adds salt to the wound.

Hi Jaimel – You do have it bad. I looked at your Google Places site. You have great reviews at parentsconnect.com. Get your friends who have gmail accounts to “edit this place” and state that the reviews are wrong. I have done so. I will email you if I get a response from Google. Not sure if it will do any good.

As a meager solution I would recommend describing the issue in the offer section which is just above the “Reviews from around the web” Telling parents to click on the link. The other is to see if you can contact the “Sales group” at Google for “Google Tags” and see if they can help you. Since most of Google places is automated there is little to no people to interact with.

Email me if you have any success. – Dave